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Exeter Golf & Country Club

Top rated replacement fridge seal supplier for commercial appliances
Rated 5 stars on Google reviews
5 star rated
The story

‘Their products do the job, they're priced sensibly and often made on site.’

Background

Exeter Golf and Country Club began life in 1895 as a golf course with just 96 members. Today it boasts an 18 hole golf course, indoor and outdoor heated pools, gym, fitness studio, tennis, squash, a spa, restaurant and bars. General Manager Chris Jones has been associated with Gasket Guy for the past two decades.

Problem

‘I first heard about Gasket Guy when I was at the Dart Marina Hotel in 2002. We were constantly being let down by the company providing our fridge seals. I had never heard of seals being referred to as gaskets but Gasket Guy’s details were included in the Torquay Hotels Buying Consortium so I decided to give them a go. I ordered some seals for bar bottle fridges, and then some more for kitchen fridges.’

The Solution

Big savings

‘Immediately I could see we were going to make big savings on the cost alone. And they were more efficient too. I also like the fact that the company is owned and run by the same people who were there when I started using them. The engineer who usually visits is Alan. He’s great, very friendly and he really knows his fridges!

‘When I left the Dart Marina, I had no hesitation in using them again in my two year stint at the Grand Hotel in Torquay. Now I’m at Exeter Golf and Country Club and they are still with us.

‘Their products do the job, they’re priced sensibly and often made on site. Now every fridge and chiller in our two kitchens and five bars is coded so if we have a problem, we contact Gasket Guy and quote the code for a quick and easy replacement. Plus they do an annual audit for us, checking that every fridge is running as it should be. They point out possible problems coming up and give us a time scale too.’

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